Terms & Conditions

1. General provisions

Before using the TANAKU PLATFORM, you hereby declare that you are a competent person and are able to bind yourself in a legal agreement according to law and shall agree to be bound by, and to comply with, these Terms and Conditions. We reserve the right, at our sole discretion, to change, modify or otherwise alter these Terms and Conditions at any time. Unless otherwise indicated, amendments will become effective immediately. For your information, this page was last updated as of the date at the top of these terms and conditions.

  1. DOWNPAYMENT SUBSIDY – The 10% downpayment subsidy offered by Tanaku is contingent on certain conditions, including the purchase of a home through Tanaku’s partners and meeting eligibility criteria as determined by Tanaku, which may include factors such as income, home price, and likelihood of obtaining a bank loan or mortgage. The 5% flat downpayment subsidy is guaranteed, while the remaining 3+2% is awarded on a case-by-case basis, depending on factors such as the price of the home, promotional activities, and engagement with marketing. The award of the remaining subsidy is subject to Tanaku’s discretion and may be offered in the form of promotions. Please note that the downpayment subsidy is subject to actual approval of the mortgage by the bank or financial institution, and that the terms and conditions of the subsidy may be subject to change without prior notice.
  2. TANAKU PLATFORM is accessible for the Online Customer 24 hours per day, 7 days a week. TANAKU reserves the right to close the system for maintenance and technical reasons even if, HANDRPRINT endeavors to provide uninterrupted access, permanent availability cannot be guaranteed.
  3. TANAKU grants to the Online Customer a license to use the TANAKU PLATFORM products and services on a limited, non-exclusive, revocable and non-transferable basis.
  4. TANAKU is entitled to change, add new or discontinue its TANAKU PLATFORM products and services at any time, in whole or in part, without being required to state any reasons for doing it. TANAKU is also entitled to change the registration or subscription structure at any time.
  5. The Online Customer agrees to refrain from any sale, resale, transfer of the products and services of the TANAKU PLATFORM to a third party, in whatever fashion and from all activities that would enable the Online Customer and or third parties to reproduce the system, structure of the PLATFORM or any of its products or services. This obligation remains in effect after the termination of the relationship with TANAKU PLATFORM.
  6. Online Customer are prohibited from creating and/or using hardware/software/features and/or other tools, including but not limited to emulators, robots, macros, crawlers and/or automated devices that aim to access or use services on the Tanaku system, such as but not limited to: (i) store data manipulation; (ii) create multiple accounts; (iii) manipulating devices that aim to harm Tanaku; (iv) crawling/scraping or content copying activities; (v) automation activities in transactions, buying and selling, promotions, and so on; (vi) addition of products to storefronts; (vii) collect (harvest) or steal user data; (viii) spamming, sending large amounts of electronic communications, sending chain letters.
  7. Online Customers have the right to make changes to the account name as many opportunities are provided and Tanaku has the right to change the number of opportunities to change the account name. The Online Customer must ensure that the changes to the account name are in accordance with the wishes and are personally responsible for changes to the account name made by the Online Customer. The Online Customer agrees that any engagements that occurred prior to the name change remain binding on the Online Customer.
  8. The Online Customer is personally responsible for maintaining the confidentiality of the account and password for all activities that occur in the Online Customer’s account.
  9. Tanaku will not ask for a username, password or verification SMS code or OTP code belonging to the Online Customer’s account for any reason, therefore Tanaku urges Online Customers not to provide such data or other important data to parties on behalf of Tanaku or other parties whose security cannot be guaranteed.
  10. The Online Customer agrees to ensure that the Online Customer logs out of the account at the end of each session and notifies Tanaku of any unauthorized use of the Online Customer’s password or account.

2. Liability

  1. TANAKU shall not bear responsibility or liability for any business, financial or other decisions made by the Online Customer in the TANAKU PLATFORM.
  2. The Online Customer agrees and understands that the Information on TANAKU PLATFORM:

are provided on a “as is” basis;

may not be complete, accurate and complete and is not guaranteed;

are subject to changes made from time to time;

may not be immediately available;

May not be available for all companies and businesses;

are confidential and provided for the Online Customer’s use at is sole risk and liability,

and are proprietary and copyrighted information. The Online Customer shall, as stated in these T&C, acquire any proprietary right, title or interest in or to any intellectual property in the TANAKU PLATFORM or in its content. TANAKU will use its best endeavor to provide data that are accurate and complete.

  1. Neither Party shall be liable for any :

loss of revenue or profits (whether direct or indirect);

loss of anticipated savings (whether direct or indirect);

loss of customers (whether direct or indirect);

loss of production, business or business opportunity, or losses relating to business interruption (whether direct or indirect);

damage to goodwill or reputation (whether direct or indirect);

loss of use or date (whether direct or indirect);

special, indirect or consequential damage or loss of any nature; arising under or in connection with these T&C.

  1. Online Customer hereby declares that Tanaku is not responsible for any losses or obstacles arising from misuse of Online Customer accounts caused by Online Customer negligence, including but not limited to agreeing and/or providing account login access sent by Tanaku via notification messages to other parties via the device. Online Customers, lend accounts to other parties, access links or links provided by other parties, provide or show verification codes (OTP), passwords or emails to other parties, or the negligence of other Online Customers which results in losses or problems in the Online Customer’s account.

3. Termination

TANAKU Reserves the right to refuse to deliver any service or product in case of any breach of the T&C and Tanaku without prior notification to the Online Customer, has the authority to take necessary actions for any alleged violation or violation of the T&C and/or applicable law, namely actions in the form of moving goods to a warehouse, deleting goods, store moderation, store closings, cancellation of listings, account suspension, and/or deletion of user accounts Tanaku has the authority to close stores or Online Customer accounts either temporarily or permanently if fraudulent transactions are found, violations of the Tanaku T&C. The user agrees that Tanaku has the right to take other necessary actions in this regard, including but not limited to refusing the application for a new account opening if similar data is found.

The Online Customer understands and agrees not to use, modify, disassemble, duplicate, resell and/or other exploiting activities on software systems or hardware, networks and/or Site/Application data with automatic or manual technology without permission from Tanaku.

Tanaku has the authority to adjust the number of account transactions, adjust the number of reputations, and/or carry out the moderation process/closing the Online Customer’s account, if it is known or suspected of fraud by the Online Customer aimed at manipulating Online Customer transaction data in order to improve its reputation (review and or number of transactions). 

4. Fees and payment method

  1. Use of the platform -:

TANAKU does not charge any Subscription Fee to the Online Customer for the use of the Platform. TANAKU reserves the right to change to a Subscription Fee at any time, and will provide the Online Customers with a notice for any fee changes before becoming effective.

  1. Investment in a Project -:

TANAKU does not charge any Subscription Fee to the Online Customer for the use of the Platform. TANAKU reserves the right to change to a Subscription Fee at any time, and will provide the Online Customers with a notice for any fee changes before becoming effective.

  1. Subscription Fees for features -:

TANAKU charges a Subscription Fee to the Online Customer for the use of certain features of the TANAKU PLATFORM. The Subscription Fee remains fixed during the term of the Subscription unless you upgrade products or services or if you subscribe for additional Features. The Subscription Fees are non-refundable. TANAKU reserves the right to change the Subscription Fees at any time for any Features, and will provide the Online Customers with a notice for any fee changes before becoming effective. The Subscription fee will be paid against the invoice. TANAKU will make an invoice not later than 30 days before the start of the Project / after the start of the Project and each subsequent Billing Period. All amounts invoiced are due and payable within 30 (thirty) days from the date of the invoice, unless otherwise specified in the invoice.

5. Provisions and security policy

Please review our Privacy Policy, which also governs your visit to this TANAKU PLATFORM , to understand our practices.

6. Linked sites

This TANAKU PLATFORM may contain links to other independent third-party Web sites (“Linked Sites”). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under our control, and we are not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.

7. Exclusions and limitations

Some jurisdictions do not allow the exclusion of certain warranties of the limitation or exclusion of liability for incidental or consequential damages. Accordingly, our liability in such jurisdiction shall be limited to the maximum extent permitted by law.

8. Our proprietary rights

Except as expressly provided, nothing within the TANAKU PLATFORM shall be construed as conferring any license under our or any third party’s intellectual property rights, whether by estoppel, implication, waiver, or otherwise. Without limiting the generality of the foregoing, you acknowledge and agree that all content available through and used to operate the TANAKU PLATFORM and its services is protected by copyright, trademark, patent, or other proprietary rights. You agree not to:

Modify, alter, or deface any of the trademarks, service marks, trade dress (collectively “Trademarks”) or other intellectual property made available by us in connection with the TANAKU PLATFORM;

Hold yourself out as in any way sponsored by, affiliated with, or endorsed by us, or any of our affiliates or service providers;

Use any of the Trademarks or other content accessible through the TANAKU PLATFORM for any purpose other than the purpose for which we have made it available to you;

Defame or disparage us, our Trademarks, or any aspect of the TANAKU PLATFORM ;

Adapt, translate, modify, decompile, disassemble, or reverse engineer the TANAKU PLATFORM or any software or programs used in connection with it or its products and services.

9. Indemnity

By using the TANAKU PLATFORM you agree to indemnify us (including the Parent Company, directors, and employees) and affiliated entities (collectively “Indemnities”) and hold them harmless from any and all claims and expenses, including (without limitation) attorney’s fees, arising from your use of the TANAKU PLATFORM , your use of the Products and Services, membership or password you maintain with any portion of the TANAKU PLATFORM , regardless of whether such use is authorized by you.

10. Place of performance & Choice of Law

This TANAKU PLATFORM is controlled, operated and administered by us from our office in Singapore. We make no representation that materials at this TANAKU PLATFORM are appropriate or available for use at other locations outside of Singapore and access to them from territories where their contents are illegal is prohibited. If you access this TANAKU PLATFORM from a location outside of Singapore, you are responsible for compliance with all local laws. You agree that any legal action or dispute that may arise out of, relate to, or be in any way related to the Site and/or this T&C be referred to arbitration in accordance with the applicable Arbitration Rules of the Singapore Arbitration International Center (“SIAC”). The arbitral tribunal shall be composed of three (3) arbitrators and shall make its decision in accordance with the rules of law. The place of arbitration shall be Singapore. The arbitral proceedings shall be conducted in the English language.